Things You Need To Know About Your Order
Due to the busy season, some orders will ship slightly later than usual, we apologize for any additional wait times for your order to be delivered.
Also know that we use fulfillment houses all over the world, so your order might be shipped in multiple parcels, not all in one package, so don't be surprised if something is missing when you open up your first package.
Have no fear, it's all on the way to your door as fast as we can get it there!
If you have any problems with your order, or if you have not received the complete order within 30 days then please contact our support team and we will sort everything out perfectly for you!
You can track your orders by using the "Order Lookup" or "Track My Package" links found in the navigation menu on our webite under the category "more" and also at the bottom of each page you will find a link to the order tracker and other important pages worth checking out if you haven't already.
Thank you for shopping with The Rocky Trade Network, and we'll see you again soon!